Call Center Solutions

Talk to any call center executive or manager and you'll hear similar frustrations. At the top of the list are almost always:

• Staffing

• Tracking

• Resource issues

Chatfield's software solutions attack those issues head-on.

More than just solving for staff and resourcing issues (time clock, payroll, completes tracking, etc.), our software also delivers call-center customer feedback, with reporting dashboards available on clients' intranet and extranets. We have integrated with many of the top dialer solutions, including Windows and big iron UNIX systems.